FAQ

How to protect my account?

In order to protect your account from any malicious activity, you can enable 2-step verification for it.

2-step verification, also called 2FA or 2-factor authentication is a security measure, which helps to identify you both with your password and a special code generated on your mobile device every 30 seconds. It provides 2 layers of security, extremely difficult to breach.

To set it for your account:

  1. Go to your Profile
  2. Click ‘Enable’ under 2-step Verification.
  3. Download Google Authenticator app. It is available for Android and iOS systems.
  4. Scan the QR code with the application or type the key manually.
  5. Enter your password and the code generated in the app.
  6. Click “Enable” again.

If you want to disable 2FA, go to your profile again, click “Disable” and enter the verification code and password.

Please note that deleting the application doesn’t disable the security measure, so be sure to turn it off before removing the app or resetting your device.

Choosing a unique password will also increase the security of your account. Passwords can be stolen or leaked, so if you use the same password on multiple websites, you may be putting your money at risk.

Please choose a complex password, unique for your MinerGate account and set up 2-step verification to make sure your account is completely safe.